Terms & Conditions

1. Important information

1.1. General terms

At Vector Digital Workforce Pvt Ltd ("Vector," "we," "us," or "our"), we are committed to building trust with our users ("you" or "your") by providing secure, transparent, and reliable services. Our Terms of Service ("Terms") govern your access and use of our website, applications, and services (collectively, the "Services"). These Terms form a binding legal agreement between you and Vector. By using our Services, you agree to be bound by these Terms and our Privacy Policy.

1.2 Changes to These Terms

We may revise or update these Terms from time to time. Any changes will be effective upon posting to our website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms regularly.

2. Use of our services

2.1 Eligibility

You must be at least 18 years of age to use our Services. By using the Services, you represent and warrant that you meet this requirement.

2.2 Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update this information as necessary. You are responsible for maintaining the confidentiality of your account credentials.

2.3 Acceptable Use

You agree not to:Violate any laws or regulations

- Infringe the intellectual property or other rights of others

- Distribute malicious software or code

- Use the Services to transmit or store sensitive or regulated information without proper authorization

- Interfere with or disrupt the Services or servers

We reserve the right to suspend or terminate your access if you breach these Terms.

2.4 Customer Data

You retain ownership of any data or content you input or upload into our Services ("Customer Data"). You grant Vector a limited license to process and store this data solely for the purpose of providing and improving the Services. We will not access or use your Customer Data for any other purpose without your consent.

2.5 Third-Party Integrations

Our Services may allow integration with third-party applications. By using these integrations, you acknowledge and agree that Vector is not responsible for the data practices or policies of third-party providers.

3. Payment and Subscription

3.1 Billing

Access to certain features may require a subscription. Fees are billed as agreed upon at the time of purchase. Unless otherwise stated, all fees are non-refundable.

3.2 Payment Methods

Payments are processed via third-party PCI-compliant providers. You authorize Vector to charge your selected payment method for all applicable fees.

3.3 Subscription Renewal

Subscriptions may renew automatically unless cancelled prior to the renewal date. You may manage or cancel your subscription within your account settings.

4. Intellectual Property

All rights, title, and interest in and to the Services, including any content, software, and technology, are and will remain the exclusive property of Vector or its licensors. These Terms do not grant you any right to use Vector’s trademarks, logos, or other proprietary materials without prior written consent.

5. Data Privacy and Security

We are committed to protecting your data. Please refer to our Privacy Policy to learn how we collect, use, and protect your personal information. We use industry-standard security measures, including encryption and access controls, to safeguard your data.

6. Termination

We may suspend or terminate your access to the Services at any time, with or without cause or notice. Upon termination, your right to use the Services will immediately cease. You may also terminate your account at any time.

7. Disclaimers and Limitation of Liability

7.1 Disclaimers

The Services are provided “as is” and “as available.” We do not warrant that the Services will be uninterrupted, error-free, or secure. Your use of the Services is at your own risk.

7.2 Limitation of Liability

To the fullest extent permitted by law, Vector shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Services.

8. Governing Law

These Terms are governed by the laws of Sri Lanka, without regard to its conflict of laws principles. Any disputes arising from these Terms or your use of the Services will be resolved exclusively in the courts of Sri Lanka.

9. Contact Us

If you have any questions about these Terms, please contact us at: support@vectoragents.ai

Update cookies preferences